Return Policies

Return Policies

1. All returns must be submitted within 7 working days.
2. Before returning these items, you must notify us via email or sms for authorization. Email us at info@tokomama.com. Returns without authorization will be refused. Please indicate your contact details, date of purchase and the reason clearly.
3. All brand new items must be in its original packaging as it is. Unopened, and never played before.
4. Customers pay shipping cost for all returned merchandises. TokoMama.com is not responsible for items lost when customers ship their items back. Registered mail is recommended.
5. NOTE: We spend lots of time and effort taking pictures, editing them, and placing them on our web page. Please make sure you want what you order. We do not and will not be responsible for your errors when ordering. If we deliver goods not as pictured at the website, we will rectify the matter and ship the correct items as soon as possible.